Shipping & Payment
Ready to ship in 3-5 business days.
If you need faster shipping. Please contact us.
ECG ships via USPS.
We ship to United States Only.
ECG always tries to save customers money, therefore, if we are able to ship your order(s) & save you money, we will notify you via email and refund you the difference.
We securely accept all major forms of payment: Amazon Pay, Paypal, Visa, MasterCard, American Express, Discover, JCB, and Diners Club
If you have a PayPal account, you may transfer funds from any accounts you’ve linked with PayPal. Please note that if paying by E-check, we will wait until the check clears prior to shipping the order, which is usually 4 business days.
Returns and Exchanges
We gladly accept returns and exchanges
Just contact us within: 14 Days of delivery
Ship items back to us within: 30 days
Conditions of return:
ECG is unable to refund shipping expenses, but if you want to exchange an item, ECG will ship your new selection for free.
Buyers are responsible for return shipping costs. If item is not returned in its original condition, the buyer is responsible for any loss in value. Once item(s) has been returned, we will refund your purchase. Refunds usually take 1-3 business days to return to account.
Due to the nature of these items, NO RETURNS/EXCHANGES on custom or personalized orders.
To our valued customers, Thank you for shopping with us and helping to make our dream come true. You are the most important thing to us. We strive to give you the best customer service. We understand that ‘life’ happens. So please let us know your situation and we will be happy to help to the best of our ability! For any other questions or concerns please e-mail us at firstname.lastname@example.org